Terms of Service

In these terms, the following words have the meanings set out below:

• Yoon, we, our: OOLEL-SARL, the company operating Yoon and Yoon Pro.
• Services: the websites, the Yoon and Yoon Pro mobile applications, APIs, developer tools, mapping content, navigation features, messaging, live location sharing, the phone-number address directory, ride services, carpooling, car rental, and any related service.
• Ride services: the features that allow a user of the Yoon application (the "Rider") to request a trip and an approved user of the Yoon Pro application (the "Driver") to accept and carry it out.
• Carpooling: the features that allow a member of the Yoon application to publish a car trip between cities (the "Carpool Driver") and other members to book seats on it (the "Carpool Passenger").
• User: any person who accesses or uses the Services.
• Account: a personal or professional space created to access certain features.
• Content: any data, information, text, image, report, route, comment, file, or other item transmitted or displayed within the Services.

Use of the Services implies full and unreserved acceptance of these terms. Yoon may refuse access to all or part of the Services to anyone who does not comply with these terms or who poses a risk to the security, integrity, or proper functioning of the Services.

You must be at least 13 years old to use the Services, and at least 18 years old to request a ride or to drive with Yoon Pro. The user declares that they have the legal capacity required to accept these terms. If the user is acting on behalf of a company or organization, they declare that they are authorized to bind that entity.

Yoon offers, among other things, mapping, place search, navigation, geolocation, route calculation, and map personalization services, ride services connecting riders with independent drivers, intercity carpooling between members, car rental from verified agencies, as well as tools for developers through an interface or APIs.

The Services also allow users to contribute map content (addresses, places, businesses, points of interest), claim and manage business listings, share routes or locations through public links, share their live location, exchange messages one to one and in groups, call other members by voice in the application where this is offered, and link a verified phone number to an address in the phone-number address directory.

The Services may change, be modified, suspended, or removed at any time, in whole or in part, without specific notice when required for technical, security, compliance, or product improvement reasons.

Certain features require creating an account. The user agrees to provide accurate, complete, and up-to-date information during registration and to keep it up to date.

The user is responsible for the confidentiality of their credentials and for all activity carried out through their account. Any unauthorized or suspected use of the account must be reported to Yoon immediately.

Yoon reserves the right to suspend, restrict, or delete an account in the event of a breach of these terms, fraud, abuse, unlawful use, or security risk.

The user agrees to use the Services lawfully, fairly, and in accordance with these terms and applicable laws.

In particular, the user must not:

• divert the Services from their intended purpose;
• compromise the security, integrity, or availability of the Services;
• attempt to gain unauthorized access to an account, API, server, or data;
• automate access to the Services without express authorization;
• extract, copy, index, or reuse mapping data or content of the Services on a large scale without authorization;
• circumvent technical restrictions, quotas, usage limits, or security mechanisms;
• distribute unlawful, misleading, defamatory, hateful, violent, or fraudulent content;
• use the Services to harass, surveil, profile, or harm a person;
• introduce viruses, malicious scripts, or any harmful payload.

Some features rely on geolocation. The user may be asked to authorize access to their device's location in order to use these features.

The user acknowledges that location data, routes, and place searches may vary depending on signal accuracy, network coverage, device settings, and available data.

Yoon does not guarantee that navigation, route, traffic, or location information is free of errors, complete, or always up to date. The user remains responsible for their own vigilance, judgment, and compliance with local traffic laws and rules.

Yoon lets users publish listings of land, houses, villas, apartments, studios, offices, and shops for sale or for rent, view the listings of other users, contact the poster, and ask for a visit. Yoon provides the platform only: Yoon is not a real estate agent, is not a party to any sale, rental, or other contract between users, and does not collect, hold, or guarantee any payment, deposit, or commission between them.

To post a listing you must be at least 18 years old, be signed in to Yoon, and have a contact phone number on your account. A poster is a private owner by default; a poster becomes a verified broker or a verified agency only once Yoon has approved their application. The poster agrees to:

• publish only property that they own, or that its owner has authorized them to sell or rent, and to show that authorization to Yoon on request;
• give accurate and current information (type, use, price in MRU, area, rooms, location, availability), and to update the status, or take the listing down, once the property is reserved, sold, rented, or no longer available;
• publish only photos and text that they have the right to use and that show and describe the property concerned;
• keep no more than one active listing for the same property, and publish no false, misleading, or fraudulent listing;
• accept that the phone number of their account is shown on their listings to signed-in users of Yoon, so that interested people can call or write to them, and that those users can also call them in the application where this is offered.

Review and moderation: Yoon reviews every new listing before it is published, and reviews it again when anything other than its price or status is changed. Yoon may approve, refuse, hide, or remove any listing at any time, give the poster the reason, and restrict or suspend the account of a poster who breaks these terms. Any signed-in user can report a listing.

Duration and limits: a published listing that is available or reserved expires after 90 days unless its poster renews it in the application; a sold or rented listing does not expire. Yoon may limit the number of active listings per account, as shown in the application; the limit does not apply to verified brokers and agencies. Posting is free; if Yoon introduces paid options, they are shown in the application before they apply.

Verified broker and verified agency badges: a poster may apply in the application. A broker sends an identity document (national identity card or passport) and may add a professional card; an agency sends its commercial register or tax-number document and its manager's identity document. Yoon staff review the documents and may approve, refuse, or revoke the badge at any time. The badge means only that Yoon has examined the documents provided: it is not a guarantee of ownership, of the property, of the price, or of the conduct of the person.

Find a broker: an approved broker or agency appears in Find a broker in Yoon and on a public web page of oolelmaps.com, with its name, profile photo or logo, badge, bio, years of experience, languages and listings on the market, until it switches this off in the application. The phone number is shown only to signed-in users of Yoon, never on the web page. The broker or agency is responsible for what it writes in its profile; Yoon may revoke the badge of a profile that breaks these terms.

Agency teams: the manager of a verified agency may invite brokers to the agency's team by the phone number of their Yoon account. A broker is invited in Yoon, joins only by accepting, and chooses the name to show in the team; an invitation lapses after 7 days. By joining, a broker agrees that the name and account photo of every broker of the team, the manager's included, are shown on the agency's page in Yoon and on a public web page of oolelmaps.com, including to people who are not signed in; that everything the broker posts while in the team goes out under the agency's name, logo, and badge, and stays with the agency if the broker leaves the team or asks to delete their account; and that the manager can edit, take down, and hand over the team's listings and answer the visit requests on them. The manager never reads a broker's messages in Yoon. A broker can leave the team at any time, and the manager can remove a broker. The team ends when the agency's badge is revoked or when the manager asks to delete their account: each broker then keeps, as an ordinary listing of their own, the listings they hold.

Location, plans, and land title: the position of a listing is either a lot taken from the plan or a point placed by the poster. Lot outlines, areas, and addresses shown from the plan are indicative and may contain errors. The location on the map does not replace the legal verification of the land title. Before any commitment, the buyer or tenant must check the title, the boundaries, the area, and the identity and rights of the seller or landlord with the competent authorities.

Contacts and visits: a visit request shows the requester's name to the poster, never their phone number. Use contact details and visit requests only to deal with the listing concerned, and never for unsolicited messages, for copying listings or phone numbers in bulk, or to harass anyone. Yoon does not attend or supervise visits.

Responsibility: contracts, payments, and visits are matters between the users concerned, who act under their own responsibility. Yoon does not check the accuracy of a listing beyond the review described above and is not liable for transactions between users, except where the law does not allow liability to be excluded.

Yoon lets verified car rental agencies list their cars, and lets users find a car for their dates and send a request to the agency, which accepts it, suggests other dates, or declines it. Yoon checks each agency's documents before approving it, and each car's registration card and insurance certificate before the car is shown, and stops showing a car when its insurance expires. Yoon provides the platform only: Yoon does not own or operate the cars, is not a party to the rental contract between the renter and the agency, does not collect or hold any payment or deposit, and takes no fee on rentals.

An agency applies in the application with its commercial register and its manager's identity document, and becomes verified only once Yoon has approved its application. To send a request, a renter must be signed in to Yoon and have a contact phone number on their account. The agency agrees to:

• list only cars it has the right to rent out, with accurate details, photos, prices, and conditions, and keep each car's calendar up to date;
• keep each car's registration and insurance valid for as long as the car is on Yoon, and send the new insurance certificate before the current one expires;
• remain solely responsible for the car, its condition, its papers, its insurance, any driver it provides, and the rental contract it makes with the renter;
• answer requests in good time and honour the bookings it has confirmed.

Price and payment: the total shown in Yoon is an estimate calculated from the agency's prices for the dates and options chosen. The rental contract, the price paid, the payment, and any deposit are agreed at pick-up directly between the renter and the agency.

Renters: a renter who drives the car must hold a valid driving licence, and every renter must bring the papers the agency asks for, listed on the car's page. From pick-up until the car is returned, the renter must use it as agreed with the agency and is responsible for it, except where the car is driven by a driver the agency provides.

Cancellations and no-shows: either the renter or the agency may cancel a confirmed booking through Yoon before the pick-up time, without a fee, giving a reason. The agency may record that the renter did not come to pick up the car. Repeated no-shows can lead Yoon to suspend the renter's access to car rental.

Reviews: after the return, the renter and the agency may each review the other within 14 days. A review is published once both have written theirs or when the 14 days have passed. Reviews must be honest and about the rental; Yoon may hide a review that breaks these terms.

Reports and moderation: any signed-in user can report a car or an agency, and an agency can report the renter of one of its bookings. Yoon reviews reports and may take a car down, remove an agency's verification, which takes all its cars off Yoon and cancels their upcoming bookings, cancel a booking, hide a review, or suspend a renter's access to car rental. A suspended renter cannot send new requests, and their pending requests are withdrawn.

Responsibility: verification means only that Yoon has examined the documents provided; it is not a guarantee of the car, its condition, the price, or the conduct of the agency or the renter. Unless the law provides otherwise, Yoon is not responsible for the rental, damage, accidents, or disputes between the renter and the agency.

You are responsible for the messages, photos, voice notes, and locations you send. The rules of section 5 apply to everything you send; in particular, you must not harass, threaten, spam, or deceive other users, send sexual content involving minors or any unlawful content, or share another person's personal information or location without their permission.

Messages are not end-to-end encrypted. You can block people and report conversations or messages in the application. Yoon may review a conversation when it is reported, remove content, and restrict or suspend accounts that break these terms.

When you share your live location, anyone with the link — or the group members you share it with — can follow your position until the share ends. Share links only with people you trust; you can stop sharing at any time.

Invite links and QR codes let anyone who has them see your name and photo (or a group's name, photo, and number of members) and start a conversation with you or ask to join the group. Reset a link if it has spread further than you want.

Where the application offers voice calls, they connect two Yoon accounts in the situations described in section 2.16 of the privacy policy. A call uses your mobile data or Wi-Fi, and your operator's data charges apply. A call may fail or drop depending on the network and the phone. Calls cannot reach emergency services or ordinary phone numbers. The rules of this section apply to calls as they do to messages: you must not use them to harass, threaten, spam, or deceive other users, and Yoon may restrict or suspend accounts that do. Yoon does not record calls.

You may link only phone numbers that you own or are authorized to use, verified with a code, and you may make a link discoverable only for an address or location that you are entitled to share.

When a link is discoverable, anyone who has the number can find the linked address or location through Yoon and through authorized API partners. You can make it private or remove it at any time.

Do not use the directory to look up numbers in bulk, to track, or to harass anyone. Lookups are limited and recorded, and Yoon may block numbers, remove links, and suspend accounts or API access in the event of abuse.

Access to the developer area and APIs may require creating a dedicated account, obtaining API keys, and accepting supplementary terms.

The developer user agrees to:

• protect their API keys and not disclose them;
• respect quotas, technical limits, and usage rules;
• not use the APIs for illegal, abusive, or unauthorized purposes;
• not resell, sublicense, or repurpose the Services except with express authorization;
• not alter, disassemble, or seek to circumvent security or access-control mechanisms.

Yoon may suspend, restrict, or revoke API access in the event of abuse, overload, violation of these terms, or risk to the platform.

The user remains responsible for the content they submit, publish, transmit, or store through the Services.

By submitting content, the user represents that they hold all rights necessary for its use and authorizes Yoon to host, process, reproduce, display, and transmit it to the extent necessary for providing the Services.

By submitting map content (addresses, places, business information, edits, photos, or comments), the user grants Yoon a worldwide, royalty-free, sublicensable license to reproduce, adapt, publish, translate, and distribute that content as part of the Yoon services, including within publicly accessible map data. The user retains ownership of their content.

Yoon may review, moderate, edit, reject, or remove user-submitted content that breaches these terms, applicable law, or the quality rules of the map.

The user warrants that their content does not violate any third-party rights, applicable law, or these terms.

The Services allow businesses to be listed on the map. Business listings, once validated, are publicly visible.

A business owner or authorized representative may claim a listing, subject to the verification checks required by Yoon. Once a listing is claimed, the owner is responsible for the accuracy, lawfulness, and appropriateness of the information they publish about their business.

Yoon may, at its discretion, merge duplicate listings, correct manifestly incorrect information, remove fraudulent or abusive listings, and revoke a claim in the event of abuse, impersonation, or breach of these terms.

The Services, their architecture, design, software, trademarks, logos, texts, interfaces, databases, maps, data compilations, graphic elements, and protected content are the property of Yoon or its partners/licensors, unless stated otherwise.

No ownership right is transferred to the user merely by accessing the Services.

Unless prior written authorization is obtained, it is prohibited to:

• copy or reproduce protected elements of the Services;
• modify, translate, or create derivative works;
• decompile or attempt to reconstruct the source code;
• use the trademarks, logos, or distinctive signs of Yoon;
• commercially exploit the content or data of the Services without authorization.

Yoon grants the user a personal, non-exclusive, non-transferable, revocable, and limited license to access and use the Services in accordance with these terms.

This license does not allow reselling, sublicensing, bulk copying, distributing, or exploiting the Services outside the authorized use.

Yoon strives to provide continuous access to the Services but does not guarantee that they will be available without interruption, error, or maintenance.

Interruptions may occur due to maintenance, updates, outages, security incidents, technical causes, third-party dependencies, or force majeure.

Use of the Services involves the collection and processing of certain personal data in accordance with the applicable privacy policy.

Users are invited to review that policy to understand what data is collected, for what purposes, how long it is retained, and what rights they can exercise.

The Services may contain links, components, or integrations provided by third parties. Yoon is not responsible for the availability, content, security, or practices of such third parties.

Use of these third-party services may be subject to their own terms and policies.

Yoon may send the user communications related to the account, the service, security, maintenance, or material changes to the terms.

The user may also receive, where they have consented, marketing or informational communications. Consent can be withdrawn through the mechanisms provided.

Yoon may, at its sole discretion, suspend, restrict, or terminate the user's access to all or part of the Services in the event of:

• breach of these terms;
• fraudulent or abusive use;
• threat to the security or integrity of the Services;
• legal obligation or request from a competent authority;
• prolonged inactivity, in accordance with applicable rules;
• conduct likely to harm Yoon, its users, or third parties.

The user may stop using the Services at any time and request the deletion of their account. The Yoon and Yoon Pro applications provide a self-service deletion flow — in Yoon, Settings → your profile → Account settings → "Delete account"; in Yoon Pro, Profile → "Delete account" — and users who cannot sign in may request deletion by email to contact@oolelmaps.com. Account deletion is subject to a 30-day grace window during which the user can cancel the request by signing back in and tapping "Keep my account" (Yoon) or "Cancel account deletion" (Yoon Pro). After 30 days, the account and private account data are permanently deleted, public contributions to the map are kept but anonymized (the contributor link is removed), messages the user sent remain in other participants' conversations without their name or account, and a minimal audit trail is retained as required by these terms and applicable law. The full procedure and the categories of data deleted, anonymized, or retained are described on the dedicated Delete account page.

To the extent permitted by law, Yoon shall not be liable for indirect damages, loss of profits, loss of data, business interruption, commercial harm, or damages resulting from the use of or inability to use the Services.

Yoon does not warrant:

• the absolute accuracy of maps, routes, places, or navigation information;
• the absence of errors or omissions in the Services;
• permanent compatibility with all devices, systems, or networks;
• the absence of harmful elements originating from third parties.

Nothing in these terms has the effect of excluding any liability that cannot be legally excluded.

The user agrees to defend, indemnify, and hold Yoon, its officers, employees, partners, and providers harmless from any claim, damage, loss, liability, cost, or expense arising from:

• their use of the Services;
• breach of these terms;
• violation of a third party's rights;
• the content they submit or distribute;
• use of their credentials or API keys by themselves or by a third party they authorized.

Yoon may amend these terms at any time to reflect changes in the Services, legal obligations, or its practices.

In the event of a material change, Yoon may inform users by any appropriate means. Continued use of the Services after the new terms come into effect constitutes acceptance of them.

These terms are governed by the laws of the Islamic Republic of Mauritania, subject to mandatory consumer-protection or data-protection rules that may apply in your country of residence.

In the event of a dispute, and unless otherwise provided by law, the competent courts shall be those of Nouakchott, Mauritania.

For any question regarding these terms, you can contact OOLEL-SARL, the company operating Yoon, at:

• Email: contact@oolelmaps.com
• Postal address: 944 Gamal Abdel Nasser Avenue, Sebkha, Nouakchott Ouest, W2T JGX, Mauritania